Mike Girard was FANTASTIC! I’ve never been happier to speak to a salesman in my life! He had amazing customer service and determination to get us a reliable and safe vehicle for my family and our 4 month old son. He was patient, kind and very responsive! He answered every question we had and walked us through the whole process. I’d recommend him to my friends and family and anyone looking for a vehicle! If you’re looking for a vehicle I highly recommend checking out Mike Girard at Williams in Traverse city! 10/10 in our book!

We were there August 18,2023 A light came on saying low tires.we pulled in the service areaA lady checked the tires and turned off the light off and said we’re go to go. A very professional attendant I wish I had her name,but I don’t.They didn’t charge us a thing!!! Honda 1919 CRV

Josh McCoy is wonderful! Only been there twice but he's been so nice & helpful!

We were up in traverse city for our 1 st vacation since the pandemic and our pilot alternator went out. It was 5 min to close we called and spoke with josh mccoy the Honda service manager he explained that they are very busy the next day and but he would try and squeeze it in he even waited a half hour past closed for us to drop it off and make sure we had everything we needed out of it. The next day he and one of his repair people came to work early to check it out so the did not disrupt others who had a appointment. It was a alternator they got the part overnight and had us fixed in time for us t o be able to enjoy our vacation. Josh was very professional and prompt and we felt as if he really cared.

Brought my car in for service on a busy day. Ryan seemed to be the only service advisor working at the time. Even with the service volume being crazy, Ryan was awesome. Great customer service experience and communication. Thanks Ryan and the service department! You all rock!

I had a good experience had to get my oil changed and tires rotated I made the appointment got there on time.they were very friendly got the job done in a timely manner. It was a good experience thank to Josh

EMployee was patient and courteous and listened to what we were looking for.Delivered the car to us in a timely manner.Took as much time as we needed to explain EVERTHING on the car.Would definitely recommend Amanda WIlkerson

Sam Comstock is by far the best car sales person I have ever worked with. We have purchased 2 vehicles at Williams Honda through Sam. He is kind, patient and incredibly helpful, going out of his way to answer any and all questions we had. We finalized sale on our Honda Odessey today! I can honestly say that I am going to miss visiting with Sam weekly, but look forward to working with him again when our next teenage driver needs a vehicle. The entire Honda team at Williams made each of our vehicle purchases with them as quick and enjoyable as making such a large purchase can be. Always incredibly friendly!

Ken Myers answered all my questions and was able to get the vehicle I wanted. Very personable. This is our third Honda CRV with Williams and will continue leasing from Honda.

Visited today for my 1st oil change and tire rotation. I was greeted with a smile and a very pleasant attitude. Dropped car off at 9:30am and ask her if car would be completed by 11am and she keep her word and had my car finished and ready to go as promised. Have a 2017 CRV "fully loaded" and getting 32.2 mpg. WOW is that great.

I am new to the area and in need of service on my Honda. I stopped in and made a appt. Josh the service manager was very helpful. I also had several questions about the features of my new car "that the dealer I purchased at did not show me" he answered all my questions. tried before I moved to have the dealer I purchased pilot at and they acted like I was bugging them. Josh at Williams was more then happy to help he told me if I had anymore questions to stop anytime. I feel he really cared that I get the most out of the car and features.

I had always wanted a Honda Accord (since 1978). I npw own one - thanks to the sales person and sales manager at Williams Honda. They had the car and color I wanted and we were able to make a deal. Thanks Laurie and Mike............. I would highly reccomend this dealership for sales and service - a five rating is good, but this dealership deserves a ten (10).

I always deal with Josh McCoy or Dale Penny; they are both top notch and go out their way to make sure the service and price are the best they can be. I will not go anywhere else for service.

Josh does a great job as service manager going out of his way to be sure our expectations are met. Even though he is very busy, Josh is always courteous. Thank you, Josh! Gary and Glenda Ciszewski

We bought our Honda Odyssey in 2003 at Williams Honda. It was awesome and the service was great. We have been going to the Williams Quicklube (Fastlube) service center for years and are always happy with the service. Don't forget to search for online coupons/mailer coupons as they send them out regularly. Chris Sack - Glen Arbor, MI

Josh McCoy is the service representative I use and he always meets or exceeds my expectations. One call to schedule and they are ready when I arrive and the car is done on time as promised! Yesterday I had routine service done and Josh took the time to replace a broken overhead light assembly on warranty even though I had not told him about the problem till I arrived to drop off the car. I appreciated the extra effort and would gladly recommend the service department at Williams Honda.

I have been to many Honda dealers but none this professional, fast and courteous! I took my Honda accord in for front brakes, they inspected everything while I was there and let me know it was all OK! The waiting room was very nice and Josh S. help me with all my questions ! Very friendly and fair priced services ! I appreciate all the help and I will be back to see you guys !

Once again Josh McCoy, the Honda service manager, exceeded our expectations on service for our Honda CRV. He explained what additional service they recommend and why it should be done, which is what we expected at that time.

Was able to browse for, find, and purchase the car we wanted all on the same day in a very short amount of time. The service was friendly and very rapid. All questions were answered quickly and adequately. I would recommend this dealership to anyone seeking to buy a new or used car based off of the service I received.

Brought my wife's CR-V in for an oil change, tire rotation, and trans fluid flush. Very impressed with the speed and efficiency of the service department. No hidden costs, the service advisor told me what I should expect and it was exactly that. Waiting area was clean and coffee was hot, I was a happy camper. Will bring it back for it's next service appointment with no hesitation. Good work Williams!

I drive a lot for my job therefore my vehicle requires regular maintenance. Josh McCoy has always been helpful, pleasant and professional in meeting my vehicle needs.

I've been fortunate to have owned many cars and have worked with many dealerships. My favorite vehicle (Honda Odyssey) has over 125,000 miles. It is very comfortable and dependable transportation--I count on Williams Honda to help me keep it in top shape. Josh McCoy in Service always takes the time to listen whenever I bring the van in and answers all my questions. Work is done to perfection and when promised. I recommend Honda vehicles and Williams Honda is the perfect place for service.

I will continue to do business with Williams Honda as they have been exceptional to work with. All employees that we worked with were very knowledgeable and friendly. They work with you on pricing until you get to a price that works for you. As far as learning about the SUV's features and how all the bells and whistles work, Dave Raymond goes above and beyond as far as we are concerned. He does a very thorough job in making sure you understand everything about the vehicle. You can also call at anytime during their normal business hours with questions and someone is always there to assist you. My husband and I both bought new CRVs in the last two weeks and going forward, we will not visit any other dealership. Thank you Williams Honda!

Recently took our 2010 Honda Accord in for an oil change and service. I was greeted promptly by a service technician that was friendly and efficient. The work that was to be done was reviewed and the cost given. My vehicle was ready when promised, the cost was as stated, and they presented a list of maintenance items that should be taken care of very soon, items to keep an eye on, and those that were ok and not to worry about. The check out was quick. The waiting area was clean, comfortable, television available and coffee and cookies were available. I could not have asked for a more pleasant experience.

I have been a customer of Williams Honda's Service Department for five years and they have taken excellent care of our family's two Hondas: a 2003 Element (which now resides with my daughter at college) and my 2011 Accord. Josh McCoy is the Service Manager to whom I have always brought the cars and he has never failed to assist me with courtesy, knowledge and respect for the transportation needs of our family. In fact, there was a time when something had gone amiss with the Element and Mr. McCoy made sure that the car was serviced immediately in order to keep us safe on the road. Josh even provided a discount to help me out when the budget was strained. (What kindness in a time of need!) By the way, I also use the coupons that come in the mail and appreciate the fact that the deals offered to customers this way are actually useful - not just "puff promos" for products or services I do not need. The mechanical team at Williams are absolutely fabulous...and the proof is in the pudding: our 2003 Honda Element is still running strong at 190,000 miles and I have every expectation of seeing both Hondas to 250,000 miles. I've had to ask about the functions and maintenance of the cars at times and they were great at explaining what needed to be done - or, with one recent question, what I did NOT need to worry about. (Have you ever had a service department tell you to not bring the car in?? And he was correct; there was no need for further tinkering - just a good get-the-damp-out road trip!) I have high confidence in the service experts at Williams Honda because they have always been honest with me and taken comprehensive care of my cars. I am happy to suggest that you give Josh McCoy a call at 231-995-7556 if you have a Honda in need of attention.